{"id":1062,"date":"2025-08-22T09:00:20","date_gmt":"2025-08-22T09:00:20","guid":{"rendered":"http:\/\/www.easymarket.travel\/it\/?p=1062"},"modified":"2025-08-22T10:00:57","modified_gmt":"2025-08-22T10:00:57","slug":"offerta-lavoro-flight-customer-service-agent","status":"publish","type":"post","link":"https:\/\/www.easymarket.travel\/it\/lavora-con-noi\/customer-service\/offerta-lavoro-flight-customer-service-agent\/","title":{"rendered":"Flight Customer Service Agent"},"content":{"rendered":"<section class=\"wpb-content-wrapper\">[vc_row el_class=&#8221;job&#8221;][vc_column][vc_column_text el_class=&#8221;job&#8221;]\n<h3 style=\"margin-bottom: 15px;\"><strong>Hai passione per il mondo dei viaggi e un approccio logico e analitico?<\/strong><br \/>\nStiamo cercando un\/una Flight Customer Service Agent da inserire nel nostro team di assistenza clienti.<\/h3>\n<h4><strong>Ruolo<\/strong><\/h4>\n<h4>La risorsa sar\u00e0 responsabile della gestione delle richieste relative alle prenotazioni di biglietteria aerea, offrendo supporto tempestivo e personalizzato ai nostri utenti.<\/h4>\n<h4><strong>IL CANDIDATO SELEZIONATO SI OCCUPER\u00c0 PRINCIPALMENTE DI:<\/strong><\/h4>\n<div class=\"mkd-unordered-list  mkd-circle\" >\n<ul>\n<li>Assistenza clienti via chat, email e telefono per prenotazioni aeree<\/li>\n<li>Gestione di modifiche, cancellazioni, rimborsi e richieste di assistenza<\/li>\n<li>Risoluzione di problematiche complesse con approccio analitico<\/li>\n<li>Collaborazione con compagnie aeree e partner<\/li>\n<\/ul>\n<\/div>\n<h4><strong>COMPETENZE E REQUISITI RICHIESTI:<\/strong><\/h4>\n<div class=\"mkd-unordered-list  mkd-circle\" >\n<ul>\n<li>Approccio logico e orientato alla risoluzione<\/li>\n<li>Ottime doti comunicative e relazionali<\/li>\n<li>Predisposizione al team working con spirito collaborativo e propositivo<\/li>\n<li>Conoscenza della lingua italiana a livello madrelingua e ottima conoscenza della lingua inglese<\/li>\n<li>Conoscenza di una terza lingua \u00e8 considerata un vantaggio<\/li>\n<li>Familiarit\u00e0 con strumenti digitali e GDS costituisce titolo preferenziale<\/li>\n<\/ul>\n<\/div>\n<h4><strong>COSA OFFRIAMO:<\/strong><\/h4>\n<div class=\"mkd-unordered-list  mkd-circle\" >\n<ul>\n<li>Contratto full time a tempo determinato con possibilit\u00e0 di proroga<\/li>\n<li>Inserimento in un ambiente internazionale e digitale<\/li>\n<li>Formazione continua<\/li>\n<\/ul>\n<\/div>\n<h4><strong>Si richiede lavoro in presenza presso la sede di Rimini<\/strong><\/h4>\n<h4>Astenersi se non in possesso dei requisiti richiesti<\/h4>\n[\/vc_column_text][vc_row_inner][vc_column_inner][vc_empty_space]<div class=\"mkd-section-subtitle-holder mkd-section-subtitle-left\" >\n\t<p style=\"text-align: left\" class=\"mkd-section-subtitle\">Invia il tuo CV ed eventuale lettera di presentazione a: <strong>joinus@easymarket.travel<\/strong><\/p>\n<\/div><a href=\"mailto:joinus@easymarket.travel?subject=Candidatura%20Flight%20Customer%20Service%20Agent\"\n   target=\"_blank\" style=\"color: #ffffff;background-color: #e00505;border-color: #e00505;font-size: 30px;font-weight: 400;margin: 30px 0\" class=\"mkd-btn mkd-btn-solid mkd-btn-large mkd-btn-custom-hover-bg mkd-btn-custom-border-hover mkd-btn-custom-hover-color mkd-btn-hover-solid\" data-hover-bg-color=\"#d7d7d7\" data-hover-color=\"#7c7c7c\" data-hover-border-color=\"#d7d7d7\" >\n\t<span class=\"mkd-btn-text\">Candidati subito<\/span>\n\t\n\t\n\t\t\t<span class=\"mkd-btn-helper\" style=\"background-color: #d7d7d7\"><\/span>\n\t<\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;display-none&#8221;][vc_column][vc_empty_space]\n\t<div class=\"mkd-call-to-action normal\">\n\t\t\t\t\t<div class=\"mkd-call-to-action-row clearfix mkd-row-50 border\"style=\"padding: 15px 2%;;border-width: 2px;border-color: #2a9504\">\n\t\t\t\t<div class=\"mkd-text-wrapper mkd-call-to-action-column1 mkd-call-to-action-cell\">\n\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"mkd-call-to-action-text\" >\n\t\t\t\t\t\t<span style=\"color: #2a9504; font-size: 28px;\"><strong>Per tutti i dettagli<\/strong><\/span>\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mkd-button-wrapper mkd-call-to-action-column2 mkd-call-to-action-cell\"\n\t\t\t\t\t style=\"text-align: right ;\">\n\n\t\t\t\t\t<a href=\"\/it\/wp-content\/uploads\/sites\/2\/2024\/08\/Flight_Customer_Service_Agent.pdf\"   target=\"_blank\" style=\"background-color: #2a9504;border-color: #2a9504\" class=\"mkd-btn mkd-btn-solid mkd-btn-small mkd-btn-hover-solid\"  >\t<span class=\"mkd-btn-text\">Scarica il JOB PROFILE<\/span>\t\t\t\t\t<span class=\"mkd-btn-helper\" ><\/span>\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\n\t<\/div>\n\n[\/vc_column][\/vc_row]\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Cerchiamo persona dinamica da inserire all&#8217;interno del team di customer service (reparto voli) in qualit\u00e0 di Flight Customer Service Agent.<\/p>\n","protected":false},"author":10,"featured_media":9979,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[187],"tags":[173],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Flight Customer Service Agent<\/title>\n<meta name=\"description\" content=\"Easy Market cerca una persona dinamica da inserire all&#039;interno del team di customer service (reparto voli) in qualit\u00e0 di Flight Customer Service Agent.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.easymarket.travel\/it\/lavora-con-noi\/customer-service\/offerta-lavoro-flight-customer-service-agent\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta 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